ISO New England implements actions in response to the coronavirus (COVID-19) outbreak

(March 11, 2020 at 10:13AM) — ISO New England has been closely monitoring the spread of the Coronavirus (COVID-19) outbreak around the world and across the US through updates from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). To protect the health and wellbeing of its employees and maintain critical business operations, ISO New England is following guidelines set by the CDC, as well as our Business Continuity and Pandemic Response Plans.

Because of the potential risks associated with the COVID-19 outbreak, the ISO has taken these following precautions:

  • Banned all international business travel until further notice.
  • Restricted employee travel to all external meetings, effective March 12-April 30.
  • Instructed employees to attend stakeholder meetings by teleconferencing and webinar capabilities, unless attendance is necessary and then only with approval.
  • Restricted visitors to the ISO facilities and cancelled all tours.
  • Requiring all employees to report to management and HR any personal travel to an at-risk region, and/or contact with anyone who has traveled to an at-risk region.
  • Enhanced the cleaning protocols at our facilities, focusing on high-touch areas and hard surfaces.
  • Increased supplies of sanitizing products available to employees, including disinfectant wipes and hand sanitizers.
  • Prepared for employees to work from home, if it becomes necessary.
  • Reminded employees to practice healthy habits and to stay home if sick.
  • Cautioned employees about suspicious email and possible phishing attempts related to the outbreak.
  • Developed safeguards to minimize risk and exposure to critical personnel.

The ISO has been in regular contact with our peer ISOs/RTOs, New England transmission companies and other market participants, the North American Electric Reliability Corporation (NERC), the Northeast Power Coordinating Council (NPCC), and all relevant government agencies to share situational updates and best practices.

We will post updates to this notice as needed.

Source: ISO Newswire